PAYMENT INFORMATION

PAYMENT METHODS

IIKANJI ACCEPTS VISA, MASTERCARD, PAYPAL, afterpay APPLE PAY, AND ANDROID PAY. PLEASE NOTE ONLY ONE (1) FORM OF PAYMENT METHOD MAY BE USED ON A SINGLE ORDER, we do not offer split payment options.

 

PAYMENT TROUBLESHOOTING

FOR THE SECURITY OF OUR SHOPPERS, WE HAVE FRAUD PROTECTIONS IN PLACE DURING OUR CHECKOUT PROCESS.  IF YOU ARE ATTEMPTING TO CHECKOUT AND RECEIVE THE FOLLOWING ERROR MESSAGE "TRANSACTION CANNOT BE PROCESSED" PLEASE CONTACT YOUR BANK IN ORDER FOR THEM TO AUTHORIZE THE TRANSACTION. 

 

CHARGING YOUR CARD

ONCE YOUR ORDER HAS BEEN PLACED, YOUR CARD IS CHARGED ACCORDING TO THE AMOUNT AND CURRENCY OF YOUR ORDER, INCLUDING ANY APPLICABLE TAXES AND SHIPPING FEES.

REFUNDS FOR FULL ORDER OR ITEM CANCELLATIONS

 

IF WE NEED TO CANCEL YOUR ORDER DUE TO LACK OF PRODUCT AVAILABILITY, WE WILL NOTIFY YOU BY EMAIL AND WILL REFUND THE AMOUNT CHARGED IMMEDIATELY. PLEASE NOTE THAT IT MAY TAKE UP TO 10 BUSINESS DAYS FOR THE FUNDS TO REFLECT BACK ON YOUR BANK STATEMENT.

PAYMENT FOR PREORDERED ITEMS

WE COLLECT PAYMENT FOR ALL ITEMS PURCHASED ON PREORDER AT THE TIME YOU PLACE THE ORDER.  

PERSONAL INFORMATION

ALL INFORMATION SHARED WITH IIKANJI WHEN PLACING AN ORDER IS CONFIDENTIAL. we do not store or hold any of your card information. FOR ADDITIONAL INFORMATION PLEASE READ OUR PRIVACY POLICY.

INTERNATIONAL ORDERS - CUSTOMS FEES, IMPORT TAX & DUTIES

 

ALL INTERNATIONAL ORDERS (OUTSIDE OF australia) MAY BE SUBJECT TO SALES TAX, IMPORT DUTIES, AND CUSTOMS CHARGES AT THE RECEIVER’S EXPENSE.   THIS RATE IS DETERMINED BY THE RECEIVING COUNTRY. PLEASE CONTACT YOUR LOCAL CUSTOMS FOR FURTHER INFORMATION.